Details
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Feature
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Status: Open (View Workflow)
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Major
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Resolution: Unresolved
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None
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None
Description
Feature
- JS-2099 makes a Controller journal visible in JOC Cockpit and allows better understanding of order state transitions of individual orders.
- In a number of situations users face the fact that the Controller stops working due to unexpected events:
- inapplicable event: in case that an Agent reports an event that does not match the sequence of state transitions or that skips expected predecessor events.
- unknown Order ID: an Agent reports an event for an Order that is not known to the Controller, for example, if the Order was processed and completed before the event arrives.
- To bring users in control of such situations,
- the Controller offers commands to book out specific Orders. Such Orders are confirmed by the user being not relevant and will not be considered by the Controller. As a result there will be no Order History and no log output of jobs related to the Workflow passed by the Order.
- the Controller offers JS-2099 to vsiualize the sequence of events in an Order's life. The JOC Cockpit GUI will visualize the lifecycle of an Order.