Number of failed orders in Dashboard view and History view differ

Current Situation

• Assume the Dashboard view reports 1 failed order from the orders summary.
• However, when following the link to the History view for 1 failed order then no orders are reported.
• This behavior is most probably due to the fact that "failed" orders are counted differently:
  • The History view counts orders with a failed end status only. This excludes incomplete orders.
  • The Dashboard view seems to count failed and incomplete orders as failed.

Desired Behavior

• Numbers from both views should be consistent.
• Possible solutions include
  • that the orders summary in the Dashboard view could show a separate column for "incomplete" orders.
  • that the wording in the Dashboard is modified to state "unsuccessful" orders which includes both failed and incomplete orders.

Test Instruction to reproduce the problem

• Prepare a test configuration.
  • Setup two job scheduler in Active Cluster mode (Load balancing) & or standalone JobScheduler.
• Prepare test data
  • Create a job chain with two job nodes that is configured for file watching.
  • Prepare the 2nd job node to always raise an error and to force the order to be suspended.
• Perform the test case
  • Login to JOC Cockpit
  • Note the number of failed orders from the Dashboard view, widget "Orders Summary".
  • Start the job chain by adding a file to the incoming directory.
  • Check the JOC Cockpit Dashboard view, widget "Orders Summary" --> "failed status". The number is incremented compared to the number of failed orders noted before.
  • Click on "failed status", the GUI will redirect to the "History" view, Note Filter "Failed" for sub-view "Orders" should be set.
• Verify test results
  • The number of failed orders from the Dashboard view includes failed & incomplete orders. The History view uses separate filters for failed & incomplete orders. Therefore the numbers from both views are inconsistent.